Accruent Meridian Enterprise 2021 Supported Software

Web Browsers

The Meridian Enterprise web applications require the following servers and browsers:

Supported web servers
Version Meridian Enterprise Meridian Explorer Accruent
Publisher
Internet Information Services 8.5
Internet Information Services 8
Internet Information Services 7.5
Internet Information Services 7
Note:

Web service clusters are not supported.

Supported web browsers
Version Meridian Enterprise6 Meridian Explorer Accruent Publisher Meridian Cloud

Desktop Browsers

Microsoft Edge7 40+
Microsoft Edge <40
Microsoft Internet Explorer 10+ 1,4,5 3,4
Microsoft Internet Explorer <10
Google Chrome7 59+ 2
Google Chrome <59
Mozilla Firefox7 54+ 2
Mozilla Firefox <54
Apple Safari 9+ 2
Apple Safari <9

Mobile Browsers

Microsoft Internet Explorer
Apple Safari
Google Chrome7 (Android)
Google Chrome7 (iOS)
Mozilla Firefox7 (Android)
Mozilla Firefox7 (iOS)
Note:
  1. On Windows 64-bit operating systems, Internet Explorer 10 and 11 open web pages in 32-bit processes. This is for backward compatibility with ActiveX components. Therefore, Meridian Enterprise installs and runs 32-bit components, particularly for viewing documents. The 64-bit components can be run if the Enable Protected Mode and Enable Enhanced Protected Mode options are both enabled.
  2. The built-in PDF viewers in these browsersare not compatible with Accruent products.
  3. Supported only in Edge document mode. For information about possible workarounds, see “How to fix browser detection on a BlueCielo Explorer web server” in the Accruent knowledge base.
  4. The Display intranet sites in Compatibility View option must be disabled. The Meridian PowerWeb site must be added to the Trusted sites zone.
  5. When used in combination with Windows 7 on the client PC and Windows authentication enabled in IIS 7, 7.5, or 8 on the web server, can cause the application to stop working when importing multiple documents. The problem does not occur with Basic authentication enabled, with IIS 8.5, or newer versions of Windows on the client PC.
  6. Meridian Enterprise on-premises and Meridian Power (Meridian Cloud).
  7. Only the PDFTron viewer is supported and only for renditions. ActiveX compatibility mode in PowerWeb and Meridian Explorer download options are not supported.