Optimizing antivirus applications

Most organizations run antivirus applications on their server and client computers as part of their standard computer configurations. The applications impose additional overhead on the computer’s CPU when files are scanned for viruses.

Configure the antivirus application on servers to NOT perform real-time scanning of folders or shares used by TeamWork vaults (database and stream files). If the folders are not excluded, the antivirus application will scan all files, thereby putting a very large workload on the server, which can cause errors, even to the point of making it stop functioning. If required, perform only scheduled nightly scans of the TeamWork folders when they are not in use.

Avoid real-time scanning of documents on client computers, if possible, because it will degrade client computer performance. This is particularly true for the TeamWork Local Workspace folders. If required, perform only scheduled nightly scans of TeamWork client computers when they are not in use.