Saving message headers to custom properties

When a catch rule saves email messages in Project Portal as new documents, Kronomail can save the email message headers in the custom properties of the documents. The custom properties must be assigned to the document types that are used to create the documents with which the messages are stored. The document type is specified as described in Creating a catch rule.

The message headers that can be saved include:

• To – the recipient name and email address
• CC – the carbon copy recipient name and email address
• From – the creator name and email address
• Subject – the subject of the message
• Message ID – the message identification
• Date – the full date and time when the message was sent

By default, Kronomail is configured to save the headers in custom properties in the KMAIL property set that are listed in the following table.

To save message headers to custom properties:

1. Create a custom property set named KMAIL as described in Creating, editing, and deleting custom property sets.
2. In the KMAIL property set, create the properties listed in the preceding table as described in Creating, editing, and deleting custom properties. If you do not want to add or remove any of the properties from being saved, no more configuration is necessary.
3. If do want to add or remove any of the properties from being saved, open the Project Portal server configuration file config.pm in any text editor. If you do not have access to the file, contact a system administrator.
4. Find the $::kronomailextension configuration variable. The default variable definition looks similar to the following example. In each line, the first element (EXT) specifies a custom property set, the second element (KMAIL) specifies the custom property set name, and the third element (TO, CC, and so on) specifies the property name. You may modify either of the first two elements.
5. Edit the left side of lines or remove lines as necessary.
6. Save your changes and close the file.

$::kronomailextension = {
    'EXT.KMAIL.TO' => { 1 => 'Header.to.name' },
    'EXT.KMAIL.CC' => { 1 => 'Header.cc.name' },
    'EXT.KMAIL.FROM' => { 1 => 'Header.from.name' },
    'EXT.KMAIL.SUBJECT' => { 1 => 'Header.subject' },
    'EXT.KMAIL.MSGID' => { 1 => 'Header.message_id' },
    'EXT.KMAIL.DATE' => { 1 => 'Header.date' },
    'EXT.KMAIL.REPLYTO' => { 1 => 'Header.reply_to' },
};