Appendix G: Windows event log IDs

Various Meridian Enterprise components log events in the Windows application and service event logs. These can be of any of the three supported event types: Information, Warning, or Error. The ID of the event can be used to determine the cause of the event and whether action needs to be taken to prevent the event from occurring.

The following table lists the event log IDs for the Warning and Error events from Meridian Enterprise sources. The Information level events can be safely ignored.

Windows event log IDs
ID	Level	Description or example error message shown
AutoManager EDM Server
6		This vault must be upgraded to the new version by your system administrator.
256		Rare event generated only if updating the data version number fails during a vault upgrade.
257		Could not read User Database settings. Error code is 0x80070003.
258		Could not start User Database using this connection string 'C:\BC-Meridian Vaults\ICUserDB.SDF'. Error code is 0x80004005
Hypertrieve and HyperCache
257		Load failed (124) C:\BC-Meridian Vaults\<VaultName>\<VaultName>.HDB
258		Low cache size on (0) C:\BC-Meridian Vaults\<VaultName>\<VaultName>.hdb. Cache size 100MB is less than 25% of database size (1142MB). Performance may be degraded.
AutoManager OML
4		Behavior BlueCieloECM.UIBehNet.Register failed to register; Cannot find class dependency 'UIBeh.Register' for 'BlueCieloECM.UIBehNet.Register'.
5		No more licenses available
256		Generated when an invalid user account name is used or a disk full condition is suspected by the stream server.
258		Generated when an upgrade of security fails for very old vaults.
IC Meridian Object Manager
256		Last error reported by the database engine, for example: Exception in calling database engine. Unexpected error in database engine. The clock on the server has gained more than 7 days since the last time the EDM Server was active. Please contact your administrator to verify the time on the server. Incorrect log version
AutoManager License Server
108		Compromised claimed licenses storage integrity. The claimed license file is corrupt.
109		Invalid license file data. The license database file contains invalid data.
110		Invalid claimed licenses storage data. The claimed license file contains invalid data.
111		Missing claimed license storage. The claimed license file is missing.
113		The License Server has expired. The license server version has expired or the license registration period has expired.
115		All licenses <LicenseName> in use. There were no more of the specified licenses available to grant a request.
116		Failed to create license database file. The license database file could not be created.
117		Missing registry value. A registry value that is required by the license server could not be found.
118		License database file contains license[s] from later releases. Please upgrade license server. Licenses have been registered in the license server that were issued for a later version of Meridian software.
120		Failed to read license database file. The license database file was found but could not be read.
121		License request from later releases are not supported. Please upgrade license server. A license was requested by a Meridian client application that is a later version than the license server.
122		OS timer initialization failed. An attempt by the license server to initialize an operating system timer failed.
123		Failed to claim persisted licenses. Named licenses could not be claimed during startup.
125		The BCLicense.exe file is corrupted. The license server executable file is corrupted.
HTSQLIO and HTORAIO
1		Connection to SQL server failed after 3 retries. Connection failure.
2		Connection to SQL server required 2 retries.
AMTaskServer
0		A <ErrorCode> error occurred on an attempt to connect as user <UserAccount>. Reason: <ErrorDescription>. Execution of task <TaskName> failed. Reason: <ErrorDescription>.
0		An error <ErrorCode> occurred in <ErrorSource> while processing the task <TaskName>. Reason: <ErrorDescription>.. A <ErrorCode> error occurred while processing the task <TaskName>. Reason: <ErrorDescription>.. A <ErrorCode> error occurred in <ErrorSource> while submitting a task of <TaskName> type provided by user <UserAccount>, as <TaskFileName>. A <ErrorCode> error occurred in <ErrorSource> while submitting a task of <TaskName> type provided by user <UserAccount>. Reason: <ErrorDescription>..