Monitoring vault status
After vaults are created, configured, populated with documents, and put into production use, we recommend that a system administrator monitor their status on a regular basis, for example, weekly for the first month after a new vault is created and monthly thereafter. Monitoring vault status ensures that the vaults are operating correctly, backed up, and remain free of inconsistencies. Investing a small amount of time in monitoring vault status can help prevent or minimize data loss later.
To monitor vault status:
- In Meridian Enterprise Administrator, click EDM Server in the left pane. The active vaults are listed in the right pane.
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Review and confirm the values in the Status column for each vault. They should each contain Operational. Other possible values include:
- Backup and upgrade required (see Preparing for backups and Upgrading Meridian vaults)
- Backup failed
- Backup required (see Preparing for backups and Upgrading Meridian vaults)
- Newer software version required
- Reindex required (see Changing operating system versions)
- Repair in progress
- Undefined
- Upgrade in progress
- Upgrade required (A vault upgrade is required after the Meridian application server software has been upgraded as described in Upgrading Meridian vaults)
A vault backup is required if one has not been successfully performed within the last five days (default) as described in Preparing for backups. You can determine the date of the last successful backup by viewing the modification dates of the files contained in the vault’s Backup folder. If you have configured a recovery log task to be executed by the Windows Task Scheduler, also check the date of the last recovery log file. If it is the same as the last successful backup, chances are good that both tasks failed for the same reason, typically an expired password for the service account used to run the scheduled tasks.
Tip The number of days since the last successful backup before an alert is displayed when the Meridian Enterprise Administrator is opened. This setting can be configured with the AlertNoBackup registry value described in Windows registry keys.
- Review and confirm the values in the Content Indexing column for each vault. The possible values include Enabled and Disabled. To enable content indexing for a vault, see About content indexing.
- On the Meridian application server, open and review the Application event log for vault status messages as described in Reviewing the Application event log. If the numbers in the vault status messages are not zeros, consider running the Vault Consistency Wizard as described in About the Vault Consistency Toolkit. Also review the log for other warning or error messages originating from any of the Meridian services.