Windows Server 2008 setup

Meridian Enterprisecan be installed on Windows Server 2008 with the following limitations.

Vault incompatibility

Warning    Due to fundamental changes made in Windows Vista and Windows Server 2008, vaults are not compatible between Windows XP or Windows Server 2003 and Windows Vista or Windows Server 2008 and vice versa without serious side effects. For more information see Vault incompatibility with Windows Vista and Windows Server 2008.

Visual C++ runtime files required

The following must be installed (either manually or by a different application) on Windows Server 2008 before installing Meridian Enterprise with the Windows Installer Package (MSI) setup programs. Otherwise, DLL files may fail to register.

Microsoft Visual C++ 2005 SP1 Redistributable Package (Meridian Enterprise 2011 SP1 and prior only)

32-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en

64-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=EB4EBE2D-33C0-4A47-9DD4-B9A6D7BD44DA&displaylang=en

Note    On 64-bit systems, both downloads must be installed.

Microsoft Visual C++ 2008 SP1 Redistributable package (Meridian Enterprise 2012 and prior only)

32-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

64-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=BA9257CA-337F-4B40-8C14-157CFDFFEE4E&displaylang=en

Web Access extension installation with IIS 7

Prior to this release, if the IIS 6 Management Compatibility feature of IIS 7 was not installed, the installation of the InnoCielo Web Access extension would fail. The feature had to be installed before installing Web Access. This has been fixed and IIS 6 Management Compatibility is not required.

Content indexing

When activating content indexing in Meridian Enterprise Administrator, the content index may not be created or the indexing process may not be properly scheduled. This is due to the change by Microsoft in Windows Server 2008 from the Indexing Service to Windows Search Service which is supported.

64-bit support

For information on installing 64-bit support, see "Meridian Enterprise 64-bit setup," and "Web Access 64-bit support."

"Failed to get list of vaults on computer 'ServerName'. A security package specific error occurred."

This error can occur when attempting to open a vault that is hosted on a Windows 2008 R2 server from a Windows XP client computer. This error does not occur from a Window 7 client computer.

This error occurs because the user is not properly authenticated by the server as described in Error 80070721 Occurs When Instantiating a COM Component on a Remote Windows 2008 Server in MSDN.

To resolve this issue, we recommend that you implement one of the following solutions:

Solution 1

Configure a Service Principal Name (SPN) for the user as described in the previous linked article and in the setspn command description in the Windows Server 2008 Command-line Reference.

Run the following command on the Windows 2008 R2 server:

setspn -A http/<DomainName> <AccountName>

Solution 2

Allow the computer to be trusted for delegation as described in Allow a computer to be trusted for delegation in Microsoft TechNet. This solution may not be permitted by your organization's security policy. Consult a system administrator before implementing this solution.

Solution 3

Disable the default Server Message Block (SMB) 2.0 protocol used by Windows Server 2008 R2. BlueCielo software is compatible with SMB 1.0 and if you disable SMB 2.0, the software will not be affected.

To disable SMB 2.0:

1. Open the Registry Editor on the Windows Server 2008 computer.
2. Expand the registry tree to the following key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters

3. Add a new DWORD value with the name Smb2.
4. Set the value of Smb2 to 0 to disable SMB 2.0 or set it to 1 to renable SMB 2.0.
5. Reboot the server.