Windows Vista setup

InnoCielo products can be installed on Windows Vista with the following limitations.

Vault incompatibility

Warning    Due to fundamental changes made in Windows Vista and Windows Server 2008, vaults are not compatible between Windows XP or Windows Server 2003 and Windows Vista or Windows Server 2008 and vice versa without serious side effects. For more information see "Vault incompatibility with Windows Vista and Windows Server 2008."

Visual C++ runtime files required

The following must be installed (either manually or by a different application) on Windows Vista before installing InnoCielo products with the Windows Installer Package (MSI) setup programs. Otherwise, DLL files may fail to register.

Microsoft Visual C++ 2005 SP1 Redistributable Package

32-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en

64-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=EB4EBE2D-33C0-4A47-9DD4-B9A6D7BD44DA&displaylang=en

Note    On 64-bit systems, both downloads must be installed.

Microsoft Visual C++ 2008 SP1 Redistributable package

32-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

64-bit download:

http://www.microsoft.com/downloads/details.aspx?familyid=BA9257CA-337F-4B40-8C14-157CFDFFEE4E&displaylang=en

User Account Control causes MSI setups to fail

For InnoCielo versions 2009a and prior, if User Account Control (UAC) is enabled in Windows Vista and an InnoCielo MSI setup package is launched, many self-registering DLLs will fail to register, rendering the installation unusable. Either reinstalling or executing a repair of the installation will not resolve the problem. At present, there are two known workarounds:

• Disable UAC during installation
• Run the Setup from a command prompt as an administrator

The standard (InstallShield) setup programs do not have this problem.

Note    A UAC prompt will be shown after clicking the Install button in the last setup wizard page.

Note    Upgrading from InnoCielo 2009a or prior versions to InnoCielo 2010 or later versions requires the complete removal of the prior version. If UAC is enabled, this can result in several error messages when DLLs cannot be unregistered.

Note    The /quiet and /qn parameters of msiexec do not work correctly with UAC enabled. After installation starts, no UAC prompt is shown and the installation will fail to register DLLs. As a workaround, use the /Passive parameter instead.

For more information, see the InnoCielo Administrator's Guide.

Modify option of 32-bit setups

The Modify option the 32-bit InstallShield setup packages may not work under certain circumstances on Windows Vista 64-bit versions.

Web Access extension installation with IIS 7

Prior to this release, if the IIS 6 Management Compatibility feature of IIS 7 was not installed, the installation of the InnoCielo Web Access extension would fail. The feature had to be installed before installing Web Access. This has been fixed and IIS 6 Management Compatibility is not required.

Content indexing

When activating content indexing in IC Administrator, the content index may not be created or the indexing process may not be properly scheduled. This is due to the change by Microsoft in Windows Server 2008 from the Indexing Service to Windows Search Service which is supported.

Web Access application pool

For information on configuring the application pool within which Web Access runs, see "Web Access application pool."

64-bit support

For information on installing 64-bit support, see "Meridian Enterprise 64-bit setup," "Web Access 64-bit support," and "64-bit support."