Collaboration Status page does not show status for the SharePoint site


	BlueCielo Meridian GCF/SharePoint 2012 SP1 Administrator's Guide \| BlueCielo ECM Solutions

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To troubleshoot this problem:

On the Meridian Enterprise server computer, Start the test application GCFRemoteAccessTestApp.exe provided in the SharePoint\Troubleshooting folder of the distribution package.
Type options using the descriptions in the following table.

Test application options
Option	Description
URL	The URL of the GCF Remote Access Web Service described in Installing the GCF Remote Access Web Service.
User and Password	A valid user account name and password on the Meridian Enterprise server. For example, the account used to configure the GCF shares as described in Configuring collaborating sites.

Click Test GCF Remote Access. If it succeeds, a dialog should appear with a result like:

test ‘Invoke GCFRemoteAccess’ – passed, user ‘WS_User=<UserName> Thread_user=<UserName>’
test ‘SharePoint.ini’ – passed, in file name ‘C:\GCF\Processors\SharePoint.ini’
test ‘Processor’ – passed, local ShareName ‘SP’
test ‘GCFDatebase’ – passed, available Shares ‘sp’

Where <UserName> is the user name you typed in step 2.
If the test fails, the GCF Remote component might not be installed or updated on client computers. To install it manually:

Copy the files BC.GCFRemote.dll and BC.GCFRemote.reg from the Extensions\Troubleshooting folder of the distribution package to any folder on a local drive.
Run register.cmd. This will merge the registry file BC.GCFRemote.reg into the Windows registry.

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