After you have scanned an import package and approved the results as described in Scanning an import package, it is ready to import.
When you import packages that contain multiple rows of metadata related to a single document (multiple revisions or hybrid documents, for example), if content cannot be found for any of the documents but the Process the package without document files option is disabled and the Missing content option is set to Import empty document instead of Skip, any files that are missing from the package will fail to import (as expected) but the main document will be left in the Under Change state in the vault instead of Released. This is because the main document is placed under change at the beginning of the import but it cannot be released at the end of the import because some of its dependent files failed. The main document must be released manually.
To import an import package:
Select the import package that you want to import and then in the toolbar, click Start import. A background task is started, the status of the import package changes to Importing, and the icon of the import package changes to reflect its status.
When the process has completed, the status of the import package will change to either Import (successful) or Failed (failure) and a confirmation dialog box will appear. Click OK.
A document can fail to import for many reasons. The most common are:
To determine why a particular document failed to import, see the text shown next to Action taken and Comment in the detail pane of the document in the import package. Also review the audit log for the package as described in Viewing the import audit log.
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