Viewing the event logs

Meridian Enterprise Server logs the results of every action that it takes to event logs. The logs can be useful for troubleshooting failed tasks or unexpected results. You can view the Meridian Enterprise Server event logs with Windows Event Viewer, but viewing the logs in Administration Console is easier.

Note    The Meridian Enterprise Server events can be seen in Windows Event Viewer in the BC Application Events folder of the Applications and Services Logs branch.

The event logs can contain errors of the following severity levels:

• INFORMATION – The operation occurred without error. The information is provided for convenience only.
• WARNING – The operation completed but with non-critical errors.
• ERROR – The operation could not complete due to a critical error.

To view the Meridian Enterprise Server event logs:

1. In Meridian Enterprise Server Administration Console, in the System Management group, click Event Logs. The All Event Logs page appears. If clustering is configured, separate logs are shown for each node in the header.
• To filter the events by severity:
  •  In the menu, click the level of severity that you want to see or click ALL to see all events
• To view the full details about a particular event:
  1. Double-click the event. A dialog box appears and shows all of the available information about the event.
  2. To view the details of nearby events:
     • Click BACK or NEXT. The details of the corresponding event are shown.

To clear the logs of unwanted events:

1. In the app bar, click CLEAR. A WARNING dialog box appears for you to confirm that you want to clear the logs.
2. Click YES. The event logs are cleared.